MetaSales-Excellence
Welcome to the world of the Metaverse!
Sell in the Metaverse with MetaSales.
Take advantage of mixed reality (XR) technology and combine it with artificial intelligence (AI) to optimize your B2B sales strategies, engage your customers emotionally and improve the customer experience. From product development, marketing and configuration to education and training, the possibilities in the Metaverse are endless.
Sales
Use the immersive nature of XR and the Metaverse to explain complex products or services more clearly, accelerate the sales process and create customized presentations. With MetaSales, you can optimize your sales processes and offer customers an emotional and personalized B2B shopping experience.
Customer Experience
Create a unique XR customer experience with immersive, personalized and effective presentations that emotionally engage and inspire customers. With MetaSales, you can give your customers a memorable shopping experience and inspire them with emotional presentations.
Marketing
Use augmented or virtual reality to present real estate, system solutions or complex products to customers virtually before they buy. Create a memorable interactive customer journey and inspire customers by actively involving them in the presentation. With MetaSales, you can present your products in virtual showrooms and offer customers an immersive shopping experience.
Virtual Twin
Create virtual twins (“digital doppelgangers”) of factory floors, machine parks or office complexes to make them an interactive experience and embed them in design thinking processes. With MetaSales, you can use your existing digital twins from construction for sales processes using next-level VR and offer your customers an interactive experience.
Product Development
Use Mixed Reality to test your products virtually long before the prototype stage and to simulate and optimize workflows. MetaSales allows you to present your products directly in virtual space and impress your customers with immersive presentations. The customer becomes the planner: customer co-creation in the Metaverse.
Education & Training
Simultaneously train your service engineers worldwide on new products or processes. Teach assembly workers new processes safely. Use virtual reality technology to give doctors or nursing students a virtual experience of new operations or better care procedures. With XR, you can make training more effective by moving it into the virtual space.
Customer Service
Improve global customer service by deploying virtual assistants or chatbots to provide real-time instructions or tutorials – powered by your own custom-built artificial intelligence. By kinematizing elements and components, entire service processes can be virtually trained before the technicians work on the real object. With MetaSales, you can process customer requests more effectively and provide them with instructions or tutorials quickly and easily.
Get your free white paper now and learn more about how you can realize the full potential of sales in the Metaverse (German only).
Metasales Excellence
About me
Hello, my name is Ralf H. KOMOR and I support companies as a B2B sales expert in the development of new business models and sales strategies in expansion, transformation and turnaround situations.
As an experienced interim manager and consultant, I support companies in the successful introduction of innovative technologies such as Augmented Reality (AR), Virtual Reality (VR), MetaSales and virtual CPQ/configurators.
I like to share my experiences in social media, on my blog and in my LinkedIn newsletter. I was awarded the Interim Management Excellence Award for Digitalization, which I am very proud of, and which recognizes my commitment to digitalization and AI.
Thank you for your interest in MetaSales!
Best regards
Years of experience
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Successfully implemented projects
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million Sales responsibility
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Next-level VR
Simulate and optimize work processes Set up and equip future work areas using configurators (CPQ – Configure, Price, Quote) Redesign and modify designs Simulate lighting scenarios Conduct consultations and sales processes
Next-level VR
- Simulate and optimize work processes
- Set up and equip future work areas using configurators (CPQ – Configure, Price, Quote)
- Redesign and modify designs
- Simulate lighting scenarios
- Conduct consultations and sales processes
F.A.Q.
Here you find answers to frequently asked questions about XR (Extended Reality). I hope this FAQ will give you an overview of the most important aspects of XR.
Detailed planning is essential when implementing XR applications. One approach is to develop goals, check feasibility, create a business case, select vendors, train staff and run pilots. I can help you with this.
The duration of the implementation depends on various factors, such as the size of the company, the complexity of the application, the number of users, the available resources and the amount of training required. In general, the implementation of XR tools takes from a few weeks to several months. A realistic estimate can be made during the planning phase.
Different people should be involved in the implementation of XR tools, depending on the area of application. In general, management, the IT department, the marketing team, sales and, if necessary, production staff should be involved in the implementation process. An interdisciplinary team considers the needs of all areas.
Implementing XR applications requires a clear objective, sufficient resources, suitable hardware and staff training. Detailed planning and a feasibility study are also important. This is where support from companies with experience of such projects comes in handy.
The hardware required depends on the type of application and the desired quality. VR presentations require VR glasses and cloud computing power. For AR presentations, a smartphone camera or special AR glasses can be used. Cameras and sensors to create 3D models and scans may also be required. An experienced XR provider can identify the appropriate hardware for the application.
Data quality is very important for a successful XR application as it has a significant impact on the level of realism. Poor data quality can lead to inaccurate simulations and unreliable results, resulting in poor decisions when designing and optimizing machines and systems. To ensure high data quality, data should be carefully checked and kept up to date. In the future, it is recommended that all metadata required for XR be maintained in the models at the machine design stage to avoid co-ordination errors and increase accuracy.
A business case for XR applications includes an estimate of investment costs, potential revenues and savings, and a realistic return on investment. The specific objectives and requirements of the business should be taken into account. I can help you with this.
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© 2025 Ralf H. KOMOR - All Rights Reserved.
© 2024 Ralf H. KOMOR - All Rights Reserved.